What should you have at the top of your agenda for the next 12-18 months? And what's coming down the pipe in the long run? You've taken stock of how you currently do things, but something tells you that there may be a better, more efficient, and more effective way. Innovation is about identifying a new way of thinking, implementing new systems, and reinvigorating a business to create value. We will discuss the successes, obstacles and tools needed to innovate.