Experienced Senior IT / Digital / E-commerce Manager with a demonstrated history of working in the airlines/aviation industry, telecommunication, and bank. Skilled in Oracle Database, ITIL, Project Management Office (PMO), IT Service Management, CMS Adobe, Service Now Senior Management, and Data Center. Strong information technology professional with a Master of Business Administration (MBA) focused on IT Project Management from ESPM and FGV. Knowledge of methodologies - ITIL, Agil, Scrum, Cobit.